777ay Terms and Conditions

1. General Information and Applicability

777ay ("we", "our", "platform") is an online gaming and cricket betting platform operated for Bangladeshi players. These terms and conditions apply to the use of the 777ay website, mobile platform, and all related services.

When you register, log in, or use any service on 777ay, you are automatically considered to have accepted these terms and conditions. If you do not agree to these terms, please refrain from using the platform.

We reserve the right to partially or fully change these terms and conditions at any time. Changes will take effect from the date they are published on the platform, so we recommend visiting this page regularly.

2. Eligibility and Age Requirement

To create an account and use services on 777ay, you must meet the following eligibility requirements:

• You must be at least 21 years of age. For users aged 21 and above only.
• You must operate the account in your own name.
• Each person may open only one account.
• It is your responsibility to ensure that online gaming is not legally prohibited in the country or region from which you are using the platform.
• Persons who are mentally or physically unfit to place bets may not use the platform.

If any user provides false information to bypass the age requirement or any other eligibility condition, 777ay reserves the right to cancel the relevant account and withhold funds.

3. Account Registration and Verification

3.1 Registration Process

To open an account on 777ay, you must provide accurate and complete personal information. If any information provided at registration changes, please notify our support team promptly.

• Full name (as per national ID card or passport)
• Date of birth (for age verification)
• Active email address
• Mobile number (matching the payment method)
• Preferred currency (Bangladeshi Taka — BDT)

3.2 KYC Verification

To ensure security, 777ay may ask you to complete an identity verification (KYC) process at any time. This may require a copy of your national ID card, passport, or driving licence. Withdrawals may be temporarily held until verification is complete.

4. Account Security

It is your responsibility to keep your account password and login details completely confidential. 777ay will never ask for your password via email, phone, or live chat.

• Do not share your account details with any third party.
• Use a strong password and change it regularly.
• If you suspect unauthorised access, notify the support team immediately.
• If you report suspicious transactions or logins, we will take appropriate action.

777ay will not be held responsible for any unauthorised activity on your account resulting from negligence on your part.

5. Deposit and Withdrawal Policy

5.1 Deposits

777ay currently accepts the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳300.

• Deposited funds are generally credited to the account quickly after verification.
• You must only use a payment method registered in your own name.
• Deposits made through third parties or anonymously are not accepted.

5.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10 to 45 minutes.

• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals may be delayed until KYC verification is complete.
• 777ay reserves the right to temporarily suspend withdrawals in cases of suspicious activity.
• If fraud or a breach of rules is found, funds may be confiscated.

6. Bonuses and Promotional Offers

6.1 Welcome Bonus

New players will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 10 times (10x), meaning you must wager 10 times the total of your deposit plus the bonus before making a withdrawal.

6.2 General Bonus Terms

• Each bonus offer has its own validity period and conditions — see the relevant promotions page for full details.
• The next bonus will not become active until the wagering on the current bonus is complete.
• Betting on certain specific games with bonus funds may be restricted.
• If you attempt to collect bonuses using multiple accounts, both accounts will be cancelled.
• 777ay reserves the right to change or cancel any bonus offer at any time.

6.3 VIP Program

The 777ay VIP program has three tiers. Players can move up to higher tiers based on their play volume and activity:

• Bronze: Up to 0.5% cashback per week.
• Silver: Up to 1.0% cashback per week.
• Gold: Up to 1.5% cashback per week.

Cashback is calculated each week based on net losses. Separate terms apply for VIP benefits in full detail.

7. Betting and Gaming Rules

7.1 General Betting Rules

All betting and gaming activities on 777ay are conducted in accordance with the specified rules. Once a bet has been placed, it cannot be changed or cancelled.

• All betting decisions are final and binding on both parties.
• If a technical error causes an abnormal result, 777ay reserves the right to void that bet.
• Maximum bet limits may apply for certain events or markets.

7.2 Sports Betting

When betting on cricket (including BPL, IPL, T20 World Cup), football, kabaddi, and other sports, the specific match rules and market conditions will apply. If a match is abandoned or postponed, the settlement of related bets will follow the rules determined at 777ay's discretion.

7.3 Casino Games

When participating in slots, live casino, and other games, the rules of the relevant game provider (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming) also apply. Game outcomes are determined by a Random Number Generator (RNG) and are fair.

8. Prohibited Activities

The following activities are strictly prohibited on the 777ay platform. In case of a violation, the account may be cancelled and funds may be confiscated:

• Creating or operating multiple accounts.
• Using another person's account or allowing others to use yours.
• Money laundering or fraudulent transactions.
• Placing artificial bets or engaging in collaborative betting to exploit the bonus system.
• Using software or bots to place automated bets.
• Intentionally exploiting platform vulnerabilities or bugs.
• Harassing or threatening other users.
• Attempting unauthorised access to the platform's systems.

9. Limitation of Liability

777ay always strives to operate a safe and reliable platform. However, we will not be held liable in the following situations:

• If a game or bet is disrupted due to internet disconnection or a fault with the user's device.
• If a delay or error occurs due to a third-party service provider (payment gateway, game provider).
• Unexpected technical problems or service unavailability during maintenance.
• If loss occurs due to the user's negligence or failure to follow security instructions.
• If services change due to law, government directive, or unforeseen circumstances (force majeure).

In no circumstances will 777ay's maximum liability exceed the amount of the transaction in question.

10. Responsible Gaming

777ay believes that gaming is a form of entertainment, not a solution to financial problems. We place the greatest importance on responsible gaming and encourage players to set their own limits.

• Do not bet beyond your means.
• Use deposit limits or self-exclusion features if needed.
• If you notice signs of gambling addiction, seek help immediately.

For detailed information and tools on responsible gaming, visit our Responsible Gaming page.

11. Privacy and Data Protection

777ay uses SSL encryption and modern security technology to protect your personal information. We do not sell your data to third parties or disclose it without authorisation.

To learn about our full policy on data collection, storage, and use, please read the Privacy Policy page.

12. Account Suspension and Closure

12.1 Suspension by 777ay

777ay may temporarily or permanently suspend your account in the following circumstances:

• If you violate any clause of these terms and conditions.
• For suspicious activity during an ongoing investigation.
• If KYC verification has not been completed.
• By order of a court or authority.

12.2 Closed by the User

If you wish to close your account yourself, please contact our support team. Withdraw all valid funds before closing the account. To reactivate a closed account, you will need to complete the designated verification process.

13. Dispute Resolution

If you have any objection or complaint about any matter, please contact our support team first. We will try to resolve the issue quickly and fairly.

• Deadline for submitting a complaint: within 30 days from the date of the incident.
• Providing relevant information and screenshots with your complaint will allow for a faster resolution.
• We are committed to ensuring fairness and transparency in resolving issues.

For decisions made in live games, the decision of 777ay will be considered final. However, for financial disputes, a fair settlement will be made based on evidence presented by both parties.

14. Contact

Contact us for any questions or comments regarding these terms and conditions:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7 — start directly from any page on the platform.

Our support team speaks Bengali and is ready to respond quickly to any issue.